About US

Where CX Meets Excellence:
Our Story of Impact

At Exato, we proudly bear the title of "Experience Integrator." With an unwavering commitment to our mission, we've partnered with over 100 businesses, helping them achieve exceptional results in both customer experience (CX) and employee experience (EX). Through a blend of innovation, consulting prowess, and technology, we've enabled our clients to realize specific business outcomes, fostering lasting success in today's competitive landscape. Discover how we continue to shape the future of CX and EX through our dedication and expertise.




  1. Strategic Partnerships: Our journey is defined by meaningful partnerships with organizations across diverse industries.
  2. Innovation-Driven Excellence: Innovation is at the heart of everything we do. Our team consistently explores emerging technologies and industry trends to design forward-thinking solutions.
  3. Proven Outcomes:Beyond theory and strategy, our hallmark is delivering tangible outcomes.
  4. Dedication to the Future: The CX and EX landscape is dynamic and ever-evolving. We are committed to staying at the forefront, helping organizations navigate change with confidence.


Leadership Team

Appuorv Sinha

Mr. Appuorv K Sinha

Chairman & Managing Director

Mr. Appuorv K Sinha, aged 46 years, is the Promoter, Chairman and Managing Director of the Company. He holds an MBA from ICFAI University (2005) and has over 20 years of professional experience including 18 years in Customer Experience (CX), Analytics and Enterprise Technology. Prior to joining the Company, he served as National Manager – Alliances at Wipro Technologies. He currently oversees overall operations, software strategy, strategic partnerships and scalable technology solutions.

Mrs. Swati Sinha

Whole-Time Director

Mrs. Swati Sinha, aged 44 years, is the Promoter and Whole-Time Director of the Company. She holds a PGDM from Indira School of Management Studies (2005) and has over 4 years of experience in Human Resources, Talent Strategy and Recruitment. She is responsible for overseeing Human Resources and Administration functions of the Company.

Swati Sinha
Abhijeet Sinha

Mr. Abhijeet Sinha

Non-Executive Director

Mr. Abhijeet Sinha, aged 44 years, is the Promoter and Non-Executive Director of the Company. He holds a Bachelor of Law degree from the University of Pune and has over 20 years of legal experience. He has been an Advocate-on-Record at the Supreme Court of India since 2011 and holds diplomas in Consumer Protection Law and Taxation Laws.

Gopinath Bailur

CTO

Rohit Kumar

President

Anorag K Bhandarkar

Sr. Vice President

Paritosh Kumar

VP – Sales

Ritesh Ranjan

VP – Digital Innovation

Advisors

Baskar Subramanian
Executive Advisor
Sujit Kumar Verma
Executive Advisor

Independent Director

Dr. Omkar Rai

Dr. Omkar Rai

Independent Director

Dr. Omkar Rai, aged 60 years, serves as a Non-Executive Independent Director on our Board. He holds a B.Sc. (Hons.) degree (1986) and a Ph.D. in Statistics (1991) from Banaras Hindu University. He has more than 15 years of experience in government organizations in the field of Electronics and Information Technology.

He began his career as Technical Staff, was promoted to Senior Director, and later served as Director General of Software Technology Parks of India (STPI). He also held the position of Executive Chairman of the Search-cum-Selection Committee of Startup Odisha from 2022 to 2024.

Mr. Vijay Kumar Tyagi

Independent Director

Mr. Vijay Kumar Tyagi, aged 62 years, is the Non-Executive Independent Director of the Company. He holds a Bachelor’s degree in Commerce from Rajasthan University, Jaipur and passed the Associate Examination of the Indian Institute of Bankers in 1986.

He also holds certifications in Risk Management and Credit Principles from the New York Institute of Finance and Corporate Governance Professional Certification from the Indian Institute of Corporate Affairs (IICA). He has rich experience in the banking sector, having served as Chief General Manager at State Bank of India and Chief Vigilance Officer at Punjab National Bank.

Vijay Kumar Tyagi